About Us


  • Order management between customer and workshop
  • Administer customer account, including ERP contract administration.
  • Understand customer requirements and transform into fulfilment actions
  • Ensure customer order status, weekly report are accurately generated and maintained
  • Maintain regular contact with customers assigned, perform weekly, monthly and yearly review.
  • Develop alternative solutions and make decisions to ensure order delivery to meet customer requirement
  • Coordinate clarification of technical and commercial queries
  • Inform relevant customers proactively on order status, especially for delays or critical parts
  • Consolidate technical quotation, fulfil business quote and send to customer via ERP system.
  • Continuous improvement/optimization of order fulfillment process, analyze metrics to provide insight and recommendations to improve organizations profitability and margin
  • Any other duties as assigned by Supervisor


  • Diploma in any relevant industry
  • Minimum 2 years of related experience in the aviation industry preferred
  • Excellent written and oral communication and presentation skills
  • Strong work ethics, team player, customer oriented with meticulous mindset
  • Experience in preparing quotations and invoices
  • Self-motivated person who can bring ideas and improve our existing processes
  • Proficient in Microsoft applications and ERP such as M3 or SAP
  • Fluent in English


Training will be provided.